FAQ

• What should I do if my account is suspended?

  

  Contact TattsLotto support, providing the necessary information to verify your identity.

• How long do I have to claim my prize?

  

  The time frame for claiming a prize depends on the rules of the region.

  It’s typically 6 months, but it’s best to check the exact details in the terms and conditions.

• Is there a fee to claim my prize?

  

  No, TattsLotto does not charge a fee for claiming prizes. However, tax obligations may apply depending on the legislation in your region.

• What happens if a draw is cancelled?

  

  If a draw is cancelled, the funds for the tickets will be refunded to your account.

• Can I participate in TattsLotto if I don’t live in Australia?

  

  At this time, participation is only available to Australian residents who purchase tickets through official channels.